hehehehe...wahala.......The Nigerian Civil Aviation Authority has fined Arik Air
N6m over its passengers’ complaints of delay and inability of the
airline to ferry their luggage from London to Lagos from the 2nd, 3rd
and 4th of December, 2016.
The airline was also directed to pay each affected
passenger, the sum of $150 as compensation for inconveniences suffered
as a result of the delayed arrival of their luggage, within 30 days of
the date of the letter.
The NCAA stated in a Letter of Sanction with reference
no.NCAA/DG/CSLA/RM/1-06/16/439 dated 22nd December, 2016; that it had
determined that Arik Air Limited was in violation of Part 19.7.2 and
19.17.2.1 (ii) of the Nigerian Civil Aviation Regulations (Nig.CARs),
2015.
NCAA said the airline flouted its orders to freight all
backlog of short-landed luggage to Lagos within 48 hours, which was
given during a meeting on December 6, 2016, which was duly attended by
the airlines’ representative.
“Similarly, the carrier declined to offer care and
compensation to the affected passengers which were unanimously agreed
for $150. In addition, the airline did not inform the passengers at the
soonest practicable time that their checked-in baggage would be
off-loaded as required by Part 19.7.2 of the Nigerian Civil Aviation
Regulations (Nig.CARs),2015,” the NCAA said.
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